Privacy and Online Data Collection Notice
This Privacy Notice was last updated: Nov 3, 2025
1. Our Commitment to Privacy.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage. We may change our Privacy Policy from time to time at our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of any such changes.
2. The Information We Collect.
This notice applies to all information collected or submitted on the Climb, LLC web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address
- Email Address
- Phone Number
- Credit/Debit Card Information
- Pilot Certificate Information
We also collect potentially personally-identifying information like Internet Protocol (IP) addressesand payment information for registered users, for users signing up for courses or materials, and for users of our applications or other tools.
3. The Way We Use Information.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to make the product available to that other person and to confirm access. We do not share this information with outside parties except to the extent necessary to complete that order.
We may offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our web site if you would like to receive updates on our new products and services. Information you submit on our web site will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our web site, or that Y number of flight instructors filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
If you are a registered user of Climb and have supplied your email address, we may send you emails to share reminders about course progress or items needing completion, tell you about new features, solicit your feedback, or send updates.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
4. Cookies
We use “Cookies” and similar technologies and services to display personalized content, appropriate advertising, and store your preferences on your computer. These cookies may be set by third parties as well. By continuing to navigate our website, you hereby agree to our use of cookies. By using our website, applications, or services you also agree that we can use session tokens and other identifiers.
4. Our Commitment to Data Security.
No method of transmission over the Internet, or method of electronic storage is 100% secure.However, to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable and appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5. Our Commitment to Children’s Privacy.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.
6. How You Can Correct Your Information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
7. How to Contact Us.
Should you have other questions or concerns about these privacy policies, please send us an e-mail at team@climb.aero.